Ordering information is to meet the diverse needs of our customers. It is to assist you in your purchase. For further clarification or request additional information, please send us an email or call us. We will attend to your request as soon as possible.
Local order within Singapore
Payment
You may pay via the following methods:
– Paypal: Pay through Paypal.
– Bank Transfer: Pay through Inter-Bank Transfer using ATM machine or internet banking. We will send you our bank account information in separate email or SMS.
– Self pickup: Pay on collection of product(s). We will email you collection details once we have confirmed your order, please call to arrange for pick up.
Shipping will commence once we received the payment.
Shipment & Handling
The shipping choices for local delivery is Local Courier. We will try to mail all orders by next business day unless we have to wait for restocking. Delivery time quoted is based on best case and may be delayed by the weather and delivery schedule (especially on Monday and after public holiday). In some large institution, the delivery guy may send the package to the central mail room / general office instead to the address stated in the shipping label. Check with you mail room / general office if you did not receive your package.
**Our courier do not deliver on weekends and public holidays.
Self Collection
For local orders, customers can op to self collecting their products. We will email you collection details once we have confirmed your order.
Goods & Service Tax (GST)
We are not a GST registered company, therefore NO GST will be charged.
General Matter
Back Orders
In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the back ordered items together as soon as they are available via the shipping method you selected during checkout.
Returns
All items sold are not refundable or exchangeable.
Warranty
*Refer to Terms & Conditions